Información de contacto

The Mo's Heat online store at mosheatsauces.com is operated by Brisas Direct LLC, a New Jersey limited liability company. The Mo's Heat brand and trademarks are owned by PTY Spices and used by Brisas Direct LLC under license. All customer service, order fulfillment, returns, and refunds are handled by Brisas Direct LLC.

Customer Service

For all questions about orders, shipping, returns, refunds, product information, and any other customer service matter:

Email: orders@brisasbrands.com

Phone: (855) 274-7271

Response time: within one (1) business day for email inquiries; phone inquiries are answered during business hours.

Business Hours

Monday through Friday: 9:00 AM to 5:00 PM Eastern Time Saturday and Sunday: closed Federal holidays: closed

Mailing Address

Brisas Direct LLC

714 Lidgerwood Avenue Elizabeth, New Jersey 07202 United States

This is our operational and mailing address. Do not ship returns or unsolicited product to this address. All returns and replacements are coordinated through our customer service team and require prior authorization. See our Refund Policy for the proper claim process.

Press and Partnership Inquiries

For press, wholesale, retail partnership, or business development inquiries related to the Mo's Heat brand, please contact:

Email: orders@brisasbrands.com

We will route your inquiry to the appropriate contact.

Brand and Licensing

Mo's Heat brand inquiries, licensing matters, and trademark questions should be directed to PTY Spices through Brisas Direct LLC at orders@brisasbrands.com, and we will forward as appropriate.